Laundry Attendant

$31,200 - $32,240/Yr

Holiday Inn - Utica, MI

Part-time - Entry Level

Utica, MI

Accommodation

About the position

The Laundry Attendant at Holiday Inn Express & Suites Detroit-Utica is responsible for maintaining the cleanliness and availability of hotel linens and towels. This part-time position requires a friendly and efficient individual who can manage laundry operations while ensuring high standards of service and cleanliness are met. The role involves working in a busy environment, interacting with guests, and supporting hotel operations during shifts that may include nights and weekends.

Responsibilities

• Wash, dry, fold, and bundle hotel linens and towels during down times and/or as needed.
• Maintain cleanliness of all guest public areas at all times (i.e. vestibule, lobby, pool, and public restrooms).
• Ensure cleanliness of the front porte-cochere by picking up trash, shoveling snow, melting ice, etc.
• Practice safety standards at all times and keep the property safe for guests and fellow employees.
• Report any injuries or unsafe conditions to management.
• Greet every guest with a smile and provide assistance as needed.
• Respond to in-house guest requests promptly and efficiently.
• Handle guest mail, messages, and safe deposit boxes as outlined in additional policy.
• Follow all cash handling procedures including hotel credit and check cashing procedures.
• Complete shift work checklist as assigned.

Requirements

• High school diploma or General Education Diploma is required.
• Ability to speak, understand, read, and write the English language.
• Ability to multi-task effectively in a busy office and public atmosphere.
• Ability to apply appropriate resolution to stressful situations.
• Basic mathematical skills including addition, subtraction, multiplication, and division.
• Basic computer skills (including Excel, Word, and E-Mail).

Nice-to-haves

• Additional studies in hospitality are encouraged.
• Experience in commercial and industrial laundry occupations is preferred.

Benefits

• Employee assistance program
• Employee discount