Laundry Attendant

Marriott International - Oklahoma City, OK

Full-time

Oklahoma City, OK

Accommodation

About the position

The House Laundry Attendant at Highgate Hotels is responsible for the efficient management of laundry operations, including washing, ironing, folding, and distributing linens and towels. This role is crucial in maintaining the cleanliness and presentation of hotel linens, ensuring guest satisfaction through high standards of service and hygiene.

Responsibilities

• Be attentive, friendly, helpful, and courteous to guests, managers, and fellow employees at all times.
• Understand the operation of washing machines and dryers.
• Load and unload washes according to standards.
• Wash and dry all dirty linens, towels, rags, etc.
• Sort all hotel linen according to type, color, size, etc.
• Pre-treat all stained linen before washing.
• Clean dryer filter daily and maintain all equipment as trained.
• Operate iron as per standard and ensure that it is shut off at the end of the day.
• Sweep and mop laundry floors, storing all linens off the floor.
• Fold towels and linens.
• Remove and sort dirty linens and towels from laundry carts.
• Keep laundry carts clean and free of debris.
• Maintain a clean work area.
• Sort clean laundry according to type and load carts.
• Ensure overall guest satisfaction.

Requirements

• Flexible and long hours sometimes required.
• Ability to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during the entire shift.
• Maintain regular attendance in compliance with Highgate Hotel Standards.

Nice-to-haves

• High standards of personal appearance and grooming, including wearing the proper uniform and nametag.
• Compliance with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.