Laundry Production Manager

$58,000 - $58,000/Yr

Crown Linen - Miami, FL

Full-time - Mid Level

Miami, FL

Personal and Laundry Services

About the position

Crown Linen is the leading commercial laundry specializing in the hospitality industry in Florida and Atlanta, GA. It was created to fill the demand for a professional laundry company dedicated exclusively to cater for the demanding needs of the hospitality industry. Today, it provides laundry services to more than 160 hotels (55,000 rooms) by emphasizing four guiding principles: quality, reliability, cost reduction, and customized service. Crown Linen is experiencing rapid growth, and we are looking for qualified and enthusiastic Production Manager to join our team. Under the direction of the Plant Manager, the Production Manager is responsible for the overall shift production, PPOH, Quality, Customer Relations, Housekeeping, Security, Safety, and maintaining and developing the workforce. The Production Manager will oversee the fiscal management of the costs and expenses in the operation of the shift in the plant. This includes direct cost control and knowledge of contracts when dealing with vendors, as well as overseeing the daily monitoring of payroll and labor costs. The role requires assuring the cost-effective operation of the plant while maintaining a safe work environment for the staff. The Production Manager will act as a direct liaison with the Engineering manager to assure the safe operation and upkeep of all production equipment, and will be responsible for reporting on monthly, weekly, and daily operating reports and key indicators. Additionally, the Production Manager is responsible for plant safety and overseeing regulatory compliance for all required agencies. This includes ensuring that all new hires and employees receive regulatory training and continually train in all aspects of jobs, as well as safety procedures. The role also involves assisting customers/clients with any emergencies or problems that may occur, understanding production costing and laundry design and development, and assisting in the forecast of the annual budget while working through the budget approval process with the Operations Manager. The Production Manager will prepare 90-day and annual reviews, handle all employee disciplinary procedures, and maintain PPOH at expected levels. Training and development of all assigned personnel, preparing work schedules based on forecasted production volumes, and developing action plans for the supervisory team are also key responsibilities.

Responsibilities

• Oversee overall shift production and maintain PPOH levels.
• Manage fiscal costs and expenses in the operation of the shift.
• Direct cost control and vendor contract management.
• Monitor payroll and labor costs daily.
• Ensure a safe work environment for all staff.
• Liaise with the Engineering manager for equipment safety and upkeep.
• Prepare and report on monthly, weekly, and daily operating reports and key indicators.
• Ensure regulatory compliance and safety training for all employees.
• Assist customers with emergencies and problems as they arise.
• Understand production costing and laundry design and development.
• Assist in forecasting the annual budget and budget approval process.
• Prepare employee reviews and handle disciplinary procedures.
• Train and develop all assigned personnel, including hourly and exempt staff.
• Prepare work schedules based on forecasted production volumes.
• Develop action plans for the supervisory team and ensure their growth and success.
• Manage utility, supplies, and inventory for cost control.
• Work with the operations manager to open new labor opportunities.

Requirements

• BS/BA in Business Management or equivalent.
• Minimum of two years of commercial laundry management experience in large-scale plants or hotel industry.
• Bilingual language skills (Spanish/Creole) are a plus.
• Knowledge of production methods and monitoring.
• Knowledge of laundry equipment and basic washroom chemistry.
• Effective communication skills in written and oral formats.
• Ability to multi-task and establish priorities.
• Strong organizational skills in a changing environment.
• Exhibit initiative, responsibility, flexibility, and leadership.
• Proficient in Windows-based office software including Microsoft Office, Word, Excel, PowerPoint, and Outlook.
• Valid driver's license and clean driving record.

Nice-to-haves

• Bilingual language skills (Spanish/Creole) are a plus.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance