Law Office Administrator - Madison, WI

Cordell And Cordell Pc - Madison, WI

Full-time - Entry Level

Madison, WI

251-500 employees

Professional, Scientific, and Technical Services

About the position

The Law Office Administrator at Cordell & Cordell serves as the face and voice of the firm for their local law offices. This role is integral to the law office team, performing various office manager responsibilities and acting as the go-to person in each local office. The Law Office Administrator is responsible for maintaining the office calendar of attorneys, ensuring their schedules are utilized efficiently without overbooking or scheduling on days they have requested to remain open. This position requires a strong commitment to providing excellent customer service and maintaining a positive and professional demeanor at all times. In addition to managing the office calendar, the Law Office Administrator will answer and direct incoming calls, gather, organize, and enter data into legal software, and check email and voicemail to ensure timely responses to all inquiries. The role also involves pulling end-of-day reports for the Communications Department and keeping the office organized and maintained, including the lobby area and supply room. Handling sensitive client data with discretion and care is paramount, as is performing tasks with accuracy and promptness to meet all agreed-upon deadlines. Cordell & Cordell is a national domestic litigation firm focusing on representing men throughout the United States. The firm prides itself on creating a world-class experience for clients and peers, and it values the talents of its employees, encouraging growth and team building. The firm offers competitive compensation and excellent health care benefits, which are essential for attracting and retaining qualified individuals. Employees are rewarded for their performance, fostering a sense of ownership, trust, and respect within the workplace.

Responsibilities

• Maintain the office calendar of attorneys and ensure their schedule is utilized efficiently, avoiding overbooking.
• Answer and direct incoming calls for the office.
• Gather, organize, and enter data into legal software.
• Check email and voicemail to assure timely responses to all inquiries.
• Pull end-of-day reports for the Communications Department.
• Keep the office organized and maintained, including the lobby area and supply room.
• Approach all clients and employees with a positive tone and genuine warmth.
• Handle sensitive client data with utmost discretion, care, and accuracy.
• Perform tasks as assigned with accuracy and promptness, meeting all agreed-upon deadlines.

Requirements

• High school graduate.
• Experience in a law office or in a medical office.
• Experience in an administrative or office manager role.
• Excellent verbal/written communication and interpersonal skills.
• Professional demeanor and positive communicator.
• Excellent typing skills and computer literacy, including a solid understanding of Microsoft Word, Outlook, and Excel applications.
• Demonstrate proficiency to focus on details, handle multiple tasks, and remain highly organized.
• Go above and beyond on simple requests to make things easier on others.

Benefits

• Health Insurance
• 401K Plan with employer matching
• Maternity & Paternity Leave (paid 8 weeks)