LCM Reporting Analyst

Delhaize America - Salisbury, NC

Full-time - Mid Level

Hybrid - Salisbury, NC

Food and Beverage Retailers

About the position

The Hardware Life Cycle Management (LCM) Analyst supports the objective of the Life Cycle Management team, with the primary goal of gathering and analyzing asset data, determining End of Life, End of Support and Technical debt. Partners with IT Asset Management team, in the analysis and validation of LCM/CMBD data to determine LCM Roadmap. Works closely with Infrastructure and Solutions Delivery teams quarterly to review LCM investment recommendations. Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations are Salisbury, NC; Chicago, IL; Quincy, MA; Carlisle, PA; Scarborough, ME; Hyattsville, MD; and Mauldin, SC. Applicants must be currently authorized to work in the United States on a full-time basis.

Responsibilities

• Implement Hardware Life Cycle Management program
• Analyze and research asset data
• Identify EOL, Technical Debt and investment priorities
• Develop Technical Debt Roadmap
• Identify benefits and risks
• Prioritize investment allocation
• Build business relationships with IT teams to encourage data distribution
• Socialize Life Cycle Management program/strategy to IT Business leadership
• Ensure that the functions are performed in accordance to established policies and procedures
• Provide regular reporting to leadership
• Identify, resolve, and escalate issues as needed

Requirements

• 5+ years of experience working in large, enterprise organizations
• Experience in Agile methodology
• Strong Organizational and Leadership skills
• Relationship skills to build partnerships and foster collaboration
• Data analysis skills, ability to process and collate large amounts of information
• Ability to arrange the data and display it in an easy-to-read format
• Problem resolution skills / Solution oriented mindset
• Ability to multi-task and determine priorities
• Strong time management skills
• Strategic thinking
• Analytical mindset, statistics experience
• Communications skills with ability to engage Executive Leadership
• Develop presentations/briefings and deliver to executive leadership

Nice-to-haves

• IT experience in Retail environment
• Technical Undergraduate degree
• Experience working with technology such as IT hardware, software, operating systems, databases, applications
• Familiarity with CMDBs
• Service Now tool experience preferred
• Excellent technical skills
• Strategic Focus
• Analytical Thinking
• Strong skills with MS Office Suite (Excel, Powerpoint)