Lead Analyst, Application Support (Energy Trade & Risk Management)

Spire - Houston, TX

Full-time - Mid Level

Remote - Houston, TX

Utilities

About the position

The Lead Analyst, Application Support at Spire Inc. is responsible for serving as the primary subject matter expert for technical and business-driven applications in support of the Spire Marketing team. This role involves ensuring the health of Energy Trade and Risk Management (ETRM) systems, managing change requests, and collaborating with vendors to maintain application performance. The analyst will also be tasked with documentation, testing, and providing user security reports, all while adapting to new technologies to support business goals.

Responsibilities

• Act as lead IT representative for ETRM related applications and processes.
• Ensure ITS change management policies and procedures are followed for ETRM systems.
• Perform initial positive and negative testing for solutions prior to user acceptance testing.
• Write documentation to describe program development, logic, coding, and corrections.
• Proactively work with ETRM vendor to maintain health of the ETRM environments.
• Recommend patches, upgrades, and configuration changes.
• Create support requests and work with vendor support teams for defects and upgrades.
• Update and maintain internal software documentation.
• Create and update reports; implement changes to reports.
• Provide user security reports for audit.
• Identify potential problems associated with project implementation and develop a test plan.
• Meet with team members and end-users to capture accurate direction on projects.
• Conduct system diagnostics and provide technical guidance.

Requirements

• Bachelor's degree in Computer Science or comparable work experience and certification.
• 7+ years of IT related experience.
• 7+ years of ETRM systems experience.
• 7+ years of experience with commodity trading and risk.
• 5+ years of Systems Analysis experience.
• 5+ years of project related experience.
• 3+ years of experience with Windows Server.
• 3+ years of report writing experience.
• 3+ years of Endur experience.
• Strong ETRM development experience.
• Strong experience with Endur front, middle, and back office modules.
• Strong experience working with PL/SQL and SQL.
• Experience with Oracle Database.
• Experience with Java development tools.
• Strong knowledge of Microsoft based operating systems with emphasis on Windows Server.

Nice-to-haves

• Experience with versioning software is preferred.
• Tableau experience preferred.

Benefits

• Hybrid work environment with remote work options.
• Typically 8 hours a day, Monday through Friday.
• Work after hours and travel may be required.