Lead Analyst, Supply Chain Systems - Remote

GXO Logistics - High Point, NC

Full-time - Mid Level

Remote - High Point, NC

Transit and Ground Passenger Transportation

About the position

Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. Are you ready to take your career to the next level with a rapidly growing global company? As the Lead Analyst, Supply Chain Systems, you will support the information systems component for the Warehouse Management Systems (WMS), perform service management processes, foster and maintain ongoing client relationships and configure systems. You'll also write specifications for new development and system enhancements, as well as perform and coordinate quality assurance testing under the direction of senior analysts and managers. If you're looking for an exciting opportunity with a dynamic company, join us at GXO.

Responsibilities

• Support the information systems component for the Warehouse Management Systems (WMS).
• Perform service management processes and maintain ongoing client relationships.
• Configure systems and write specifications for new development and system enhancements.
• Perform and coordinate quality assurance testing under the direction of senior analysts and managers.
• Participate in the business development process to analyze client requirements and determine fit and customizations.
• Create proposals, gather supporting data for cost estimates, and present GXO's capabilities and solutions to prospective clients.
• Support project manager during system implementations/upgrades and provide continuing support.
• Develop documented implementation plans, configure systems, train users, and provide post-implementation support.
• Create detailed functional specifications for modifications, defect corrections, enhancements, and user documentation.
• Perform process and data modeling; perform integrated quality assurance testing on system changes before they are released to key users.
• Work creatively with end users to perform user acceptance testing on system changes before they are released to the field.
• Deliver training to power users on system use; provide system configuration site support to distribution centers and operations center.
• Provide support to resolve data-related problems with logistics information systems.

Requirements

• Bachelor's degree in Computer Science, Information Systems, Engineering or a related technical field, or equivalent related work or military experience.
• 4 years of experience with Warehouse Management Systems (WMS) development and implementation.
• Implementation and support experience with web-based applications, WMS, Transportation Management Systems (TMS) and small parcel shipment systems.
• Expertise and experience in at least one of the following business disciplines: supply chain management, warehousing, transportation or distribution.
• Experience using SQL for data analysis, extraction, troubleshooting and reporting.
• Thorough understanding of current information systems technologies such as client/server, relational databases, web-based systems, and object-oriented design.

Nice-to-haves

• Master's degree
• Oracle SQL programming experience
• 5 years of experience with WMS development and implementation
• Knowledge of formal systems development methodologies.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Vision insurance
• Life insurance