Lead Application Engineer
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
Eaton's Industrial Controls Division is currently seeking a Lead Application Engineer. This position is located at the ICD HQ location in Menomonee Falls, WI. The Lead Application Engineer is a member of the Drives, Soft Starters, and Enclosed Control product line team whose primary responsibility is to be an application subject matter expert and field service engineer resource. This includes providing customer technical/application/product support, especially focused on variable frequency drives (VFD's). The role will also be responsible for helping to develop and lead training for our Field Application Engineers, represent the product line at industry conferences, as well as plan and execute engaging demos to help market our portfolio. This role offers an exciting opportunity to be involved with front-end innovative solutions to help grow and develop assigned product lines. In this position, you will review customer's specifications and applications requirements and promote appropriate product line from Eaton VFD portfolio. You will lead the development of standard application solutions for the PowerXL VFD platform specific to customer's application needs. Additionally, you will serve as a project manager during the development of online training modules, creating software tools, knowledgebase documents, and application notes to assist customers and salespeople in the application of our VFDs. You will support marketing in the development of product requirements for new product development and test new product/product enhancement software prior to launch to ensure customer usability. Your responsibilities will also include providing Tier-3 level product technical support to our Technical Resource Center (TRC) organization, developing and training TRC representatives to increase performance and reduce call times, and coordinating and conducting internal and external training classes on VFD and various industry applications. You will work closely with customers and the Field Service organization to understand on-site product/system issues and resolve them by collaborating with the R&D team. Furthermore, you will coordinate and direct the travel of yourself and team members to customer sites to participate in technical investigations.
