Lead Audio Visual Technology Specialist III

$74,818 - $93,517/Yr

Middlebury College - Monterey, CA

Full-time - Mid Level

Monterey, CA

Educational Services

About the position

The Lead Audio Visual Technology Specialist III at Middlebury College provides advanced technical leadership for the Audio Visual Integration and support team. This role involves servicing and leading projects that require high levels of functional integration, engineering, software and hardware expertise, and IT support. The position is in-person and full-time, focusing on audio and video recording, editing, captioning, and streaming services across multiple campuses.

Responsibilities

• Provides Audio and Video recording, editing, captioning and streaming services and support for multiple campuses.
• Participates in the build, configuration and documentation of the design, engineering and upgrading of audio visual equipment and integrates technology into campus facilities and learning spaces (virtual and hybrid).
• Understands multiple technologies in Video conferencing, touch panel coding, and network device management.
• Provides leadership and coaching to students of AVTS to ensure effective and consistent technical expertise and excellent customer service.
• Analyzes, evaluates, and develops support systems and services as part of a team-based group.
• Coordinates with clients on recommendation, purchase, placement, integration, and ensures functionality of projectors, lighting, microphones, sound mixing, recording and video-conferencing equipment for live events and meetings.
• Ensures external user and internal documentation are accurate and comprehensive.
• Researches and publishes documentation article ideas for diagnostics steps and solutions to new technical problems.
• Communicates effectively with other work areas to ensure optimal productivity and service to partners, users, and the institution.

Requirements

• Bachelor's degree or equivalent with a strong foundation in liberal arts.
• At least one certification in computer or audiovisual technology.
• Extensive knowledge of audio/visual equipment and a solid understanding of computer hardware, mobile devices, operating systems, networking, and applications.
• Experience in classroom support, event assistance, and video editing.
• Proficiency with AMX, Extron, and Crestron control systems.
• At least five years of progressively responsible experience in a customer service role, preferably in multimedia and information services.
• Effective communication with both technical and non-technical personnel.
• Ability to thrive in a team-oriented environment and manage changing demands under pressure.

Benefits

• Dental insurance
• Tuition reimbursement
• Competitive health benefits
• Life insurance
• Disability benefits
• Generous retirement matching
• Vision benefits
• Generous time-away program - up to 34 days per year during the first two years of service, increasing with length of service
• Robust educational assistance programs