Lead Barback (Internal Only)

$36,816 - $36,816/Yr

Angel Of The Winds Casino Resort - Arlington, WA

Full-time - Entry Level

Arlington, WA

About the position

The Lead Barback at Angel of the Winds Casino Resort is responsible for providing exceptional guest service while supporting bartenders in daily operations. This role involves ensuring the bar is well-stocked, assisting with food and beverage service, and maintaining cleanliness and organization in the bar area. The Lead Barback also plays a key role in training new team members and may handle cash and POS transactions as needed.

Responsibilities

• Provides attentive and friendly service to customers.
• Ensures bar is stocked with adequate amounts of beer, wine, liquor, juices, mixes, ice, dry goods, etc.
• Assists Bartender with the preparation of bar service (cutting garnishes, dishwashing, etc.).
• Assists Bartender with opening and closing duties as needed.
• Assists with training of new team members.
• Assists with placing orders for the venue, as well as help set pars for stock.
• May serve and refill food and beverages for casino guests - including coffee and/or espresso.
• Removes empty beverage containers and other food and beverage items in a courteous and timely manner.
• May operate, balance and reconcile cash till and Point of Sale (POS) sales as trained.
• Keeps liquor room and beer cooler neat, clean and organized.
• Washes and stocks glassware and utensils.
• Attends mandatory department meetings and training sessions.
• Ensures all work stations are stocked, neat, clean and sanitary.
• Informs Bartender and/or Supervisor of any equipment malfunctions.
• Follows standards for merchandising, stocking, rotating and storing all products.
• Follows all food safety and sanitation guidelines as applicable.
• Communicates any guest complaints, problems or compliments to a supervisor as soon as possible.
• Works' days, nights, weekends, special events and holidays as needed.
• Performs other duties as assigned.

Requirements

• Exceptional guest service skills required.
• Must be at least 18 years of age.
• One to three months related work experience and/or training; or equivalent combination of education and experience.
• Six (6) months prior experience working in a lounge, bar, tavern or sit-down restaurant desired.
• Prior experience in a casino environment desired.
• Must be customer service oriented and have excellent verbal and written communication skills with the ability to multi-task and work independently.
• Ability to maintain professional, courteous, and effective working relationships with all levels of the organization and outside business contacts.
• Employment is contingent upon a favorable outcome of a background investigation and drug screen.

Nice-to-haves

• Prior experience in a casino environment desired.