Lead Benefits Coordinator

Purdue University - West Lafayette, IN

Full-time

West Lafayette, IN

Educational Services

About the position

The Lead Benefits Coordinator is responsible for managing benefit systems and processes that support the University community's benefit offerings. This role serves as a subject matter expert, facilitating the processing, updating, and resolution of benefits for faculty, staff, and students. The coordinator acts as a liaison between the HR benefits department and various stakeholders, ensuring effective communication and problem resolution regarding benefits policies and systems.

Responsibilities

• Facilitate the processing and updating of benefits for faculty, staff, and students.
• Serve as a liaison between the HR benefits department and various stakeholders.
• Provide information and resolve problems related to benefits systems and policies.
• Interpret policies and procedures to proactively resolve issues or improve processes.
• Gather and analyze data to identify trends and propose actions based on findings.

Requirements

• High School Diploma/GED
• Four or more years of experience with employee benefits or relevant experience
• Strong organizational and time management skills
• Ability to handle frequent interruptions and balance multiple tasks
• Advanced computer skills including Word, Excel, and Outlook
• Ability to collaborate and communicate effectively with individuals at all levels
• Ability to identify problems and implement solutions

Nice-to-haves

• Associate's degree in data analytics, business administration, healthcare administration, or a related field
• Two or more years of experience providing data analysis for programs or projects
• Familiarity with benefits systems, data analytics, and medical terminology

Benefits

• Non-Exempt Defined Contribution Plan
• Overtime eligibility