Lead Business Consultant / Product Owner with ACH Payments experience

Perficient - St. Louis, MO

Full-time - Mid Level

Remote - St. Louis, MO

Professional, Scientific, and Technical Services

About the position

We currently have a career opportunity for a Lead Business Consultant to join our team. This role is REMOTE. The role of the Business Consultant is for individuals passionate about identifying and delivering the right Business solution for each client. Our Business Consultants have a keen Business orientation with an understanding of how technology can be effectively applied to meet a variety of Business needs. Our Business Consultants fill a number of different roles on our project teams working with a variety of technologies for a wide range of clients. The specific responsibilities vary for each client and each project. Key to the success of our Business Consultants is the willingness and desire to quickly learn the client's industry and the unique requirements of each engagement and to fill whatever role may be required to best support our client's needs. A Business Consultant thrives in challenging environments and accomplishes difficult assignments without significant supervision and instruction. Our Consultants can handle the stress of being accountable for delivery and: complete goals on time, practice strong attention to detail, persevere through tough obstacles, and do not get easily discouraged. The Lead Business Consultant is a key delivery point of contact and will be involved in the strategic planning of an engagement or helping the client make decisions about their future IT direction. Once a project has begun, the Lead Business Consultant will facilitate key requirements with stakeholders and customers using standard and User Experience techniques. The Lead Business Consultant may be responsible for functional designs, detailed designs and system mapping, wireframes, requirement specifications, and prototypes. The Lead Business Consultant works directly with Senior Project Managers and assists with daily operations exercising time management, communication and collaboration in a fast-paced environment to ensure the successful delivery of projects. The Lead Business Consultant will interface with Perficient technical and business delivery personnel, as well as vendors and customers on a regular basis. Will mentor junior Consultants. Perficient is always looking for the best and brightest talent and we need you! We're a quickly-growing, global digital consulting leader, and we're transforming the world's largest enterprises and biggest brands. You'll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues.

Responsibilities

• Build trusted client relationships through proactive account management and effective project delivery.
• Establish knowledge of client business challenges and priorities to translate into opportunities.
• Maintain regular client communication and satisfaction, ensuring opportunities and challenges are addressed in a timely manner.
• Help deliver presentations to clients and management teams.
• Contribute to project discoveries, kickoff, prepare proposals and statements of work following company standards.
• Translate client's business needs into detailed business requirements documents, use cases and systems interaction diagrams.
• Work with customers to establish approved wireframes and mock-ups for solutions.
• Assist project team to establish high, mid, and micro level plans for project team.
• Help to establish critical path, milestones, delivery dates, and review client deliverables to ensure they meet client acceptance criteria.
• Provide leadership throughout the lifecycles of a project, guiding the understanding the project team has through design and development to ensure project requirements are met.
• Help establish project test strategy, methodologies, test plans as well as assist with test execution.
• Instill team commitment to company delivery methodologies and practices.

Requirements

• Strong Banking/Payments domain knowledge with at least 10+ years of experience.
• Enterprise Payments and Open Payments Framework is required.
• Knowledge of Federal Reserve Fedwire settlement platform.
• Knowledge of Federal Reserve Fedwire ISO 20022 (nice to have).
• Knowledge of money transfer business.
• Any U.S. money transfer regulatory knowledge also helpful.
• Experience with Automated Clearinghouse payments (ACH).
• Knowledge of financial services industry.
• Knowledge of end-to-end systems development life cycles (i.e., waterfall, iterative and other modern approaches to software development).
• Proficiency in solutions design and requirements definition disciplines leveraging model driven design based tools and techniques including conceptual solution component models, business process models, use cases, etc.
• Excellent customer service skills that build high levels of customer satisfaction for internal and external clients.
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors).
• Ability to persuade and influence others on the best approach to take.
• Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed.
• Resourceful and proactive in gathering information and sharing ideas.

Nice-to-haves

• Degree in Computer Science or Engineering.
• Master's Degree.
• Strong understanding of complex Internet based enterprise level applications.
• Project management experience.
• Scrum or Product Owner certification.

Benefits

• Competitive compensation
• Generous work/life opportunities
• Outstanding benefits package including paid time off plus holidays
• Billable bonus opportunities
• Collaborative work environment
• Encouragement of a healthy work/life balance