Lead Business Execution Consultant - Intelligent Automation

$96,600 - $171,800/Yr

Wells Fargo - Charlotte, NC

Full-time - Mid Level

Charlotte, NC

Credit Intermediation and Related Activities

About the position

Wells Fargo is seeking a Lead Business Execution Consultant for the Intelligent Automation Success Management (ASM) Team within Global Operations. This lead role will develop and execute strategic business initiatives while managing day-to-day priorities. The successful candidate will be self-directed and agile, capable of quickly reprioritizing work to meet short-term demands while maintaining a long-term plan for their portfolio of work. The role focuses on enhancing Digital Transformation capabilities and delivering maximum value to operations.

Responsibilities

• Act as a liaison between Business Executors and technology partners to facilitate delivery of automation solutions.
• Engage functional leaders to obtain resources, influence outcomes, and ensure alignment with Wells Fargo's policies.
• Maintain and manage a portfolio of all active automations across Operations' Lines of Business.
• Monitor automation success rates to ensure value and accuracy for business partners.
• Partner with Technology to identify and resolve production gaps.
• Perform root cause analysis on production defects and issues to drive improvements.
• Improve automation monitoring for near real-time oversight of all automations.
• Work with subject matter experts to translate business processes into user stories and manage the backlog for automation delivery.
• Lead strategy and resolution of complex challenges related to Business Execution.
• Provide vision and expertise to senior leadership for implementing innovative business solutions.
• Facilitate team meetings to support decision-making and implementation.

Requirements

• 5+ years of Business Execution, Implementation, or Strategic Planning experience.
• Solid foundation in automation tools and processes used within Wells Fargo or the financial services industry.
• Experience in Business Command Center and Automation Success Management.
• Prior consulting background in the Automation Space.
• Experience in large Financial Services companies across various business lines.
• Knowledge of Robotic Process Automation and tools like UI Path, MS Power Platform, and KTA.
• Proven influencing skills and effective communication in virtual environments.
• 3+ years of Business Support experience including ITIL framework.
• Strategic thinking and implementation skills.

Nice-to-haves

• Experience with JIRA and Confluence.

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement