Western Alliance Bank - Phoenix, AZ
posted 3 months ago
Western Alliance Bank is seeking a self-motivated, energetic, and experienced Business Systems Analyst Lead (BSA) for our National Business Lines unit. The analyst will work closely with our agile technical delivery team, various business partners, and stakeholders. This role plays a key part in supporting our Corporate Trust program, navigating the business through systems implementation, as well as mapping and aligning critical business processes. The ideal candidate will be responsible for interacting directly with business partners to identify pain points and opportunities, and design systems solutions that meet the needs of the organization. Key responsibilities include leading business refinement sessions to analyze and document current and future states in collaboration with the product owner. The BSA will identify, manage, and track business and technical objectives, serving as a Subject Matter Expert (SME) on system processes and data structures that support Corporate Trust, including Custody, Leverage Finance, and CLO processes. The role requires documenting business and technical requirements, as well as critical business processes using various modeling techniques such as user stories, journey diagrams, and business process flows. Additionally, the BSA will work closely with product owners and UI/UX designers to facilitate the generation of workflows and wireframes. The position also involves supporting the data governance team by providing data mapping and context on the enterprise data catalog. Effective communication with both technical and non-technical stakeholders is essential, as is the ability to review and modify existing documentation for applications and systems. The BSA will collaborate with wider technology teams to coordinate interdependencies and resolve issues, while also being involved in support activities for existing solutions, including regular business interactions and facilitating the delivery of improvements and bug fixes as required.