Lead Business Systems Analyst
BlackLine Systems•Pleasanton, CA
258d•$139,000 - $173,000
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About The Position
We are seeking an experienced Lead Business Systems Analyst to lead the optimization of our business processes in Customer Support, Professional Services, and Salesforce Communities. The ideal candidate will be skilled in managing the complexities of cross-functional impacts, particularly in relation to Customer Support, Professional Services, and Community teams. Expertise in Salesforce, including Service Cloud and Salesforce Communities, and Certinia is highly preferred. Serving as the key liaison between business stakeholders and IT, this role is critical in driving strategic IT solutions to transform our core business processes.
