Lead Cashier

CVS Health • Quincy, MA

387d • $37,814 - $43,680

About The Position

The Lead Cashier at CVS Pharmacy is responsible for overseeing the cashier team, ensuring efficient and accurate transaction processing, and providing exceptional customer service. This role involves training staff, managing cash handling procedures, and promoting a positive shopping experience for customers. The Lead Cashier will also collaborate with management to enhance store performance and customer satisfaction.

Requirements

• Proven experience in a retail environment, preferably in a grocery store setting.
• Strong basic math skills with the ability to perform retail math calculations.
• Excellent customer service skills with a focus on creating positive shopping experiences.
• Ability to communicate effectively; bilingual candidates are encouraged to apply.
• Experience with cash handling procedures and familiarity with POS systems is essential.
• Strong leadership abilities with a knack for training and motivating team members.
• Capable of upselling products and services effectively to maximize sales opportunities.
• Must be detail-oriented, organized, and able to work in a fast-paced environment.

Responsibilities

• Supervise and train cashier staff to ensure high standards of customer service.
• Handle cash transactions accurately and efficiently using the POS system.
• Assist customers with inquiries, returns, and exchanges while maintaining a friendly demeanor.
• Promote upselling techniques to enhance sales opportunities.
• Maintain accurate cash drawers and perform cash handling duties, including deposits and reconciliations.
• Implement retail math practices to manage register operations effectively.
• Ensure compliance with company policies regarding cash handling and customer service protocols.
• Address customer concerns promptly and professionally, demonstrating excellent phone etiquette when necessary.
• Collaborate with management to develop strategies for improving store performance.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• Employee discount
• Flexible schedule

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Health and Personal Care Retailers
• Education Level: No Education Listed