Lead Certified Pharmacy Tech

Ephraim Mcdowell Health - Danville, KY

Full-time - Entry Level

Danville, KY

Nursing and Residential Care Facilities

About the position

The Lead Certified Pharmacy Technician (LCPhT) plays a crucial role in the pharmacy department at Ephraim McDowell Regional Medical Center. Under the guidance of the Retail Pharmacy Operations Coordinator, Pharmacist on Duty, or Pharmacist in Charge, the LCPhT is responsible for supporting the patient care team by taking on a minimum of 75% technician shift assignments. This position involves direct supervision and coordination of pharmacy technician tasks and assignments, ensuring that staffing hours align with workload demands. The LCPhT is tasked with managing the safe pick-up and delivery of dispensed medications, addressing rejected claims through rebilling, and overseeing the training and competency assessment of pharmacy associates in compliance packaging and non-sterile compounding. Additionally, the LCPhT will provide orientation and competency assessments for new pharmacy technicians, conduct peer evaluations, and draft coaching statements or feedback for technicians under their supervision. The LCPhT also coordinates care for assisted living facilities, managing electronic medication administration records (eMARs), new medications, compliance packaging, and billing issues. They are responsible for evaluating and collecting performance improvement data for assigned metrics, reporting near-miss events or actual medication events, and participating in shared governance teams. Monthly meetings for pharmacy technicians will be led by the LCPhT, who must also perform the functions required of a Certified Pharmacy Technician, including medication ordering, controlled medication procurement, preparation of non-sterile compounds, and collaboration with other healthcare providers. The LCPhT is expected to maintain infection control and safety standards while demonstrating technical skills and critical thinking within their scope of practice. In addition to these responsibilities, the LCPhT will participate in direct patient care as assigned, which may include collecting medication histories, administering immunizations, resolving billing complaints, and coordinating care during the discharge process, including the delivery of home infusion doses and prior authorization requests. The LCPhT is expected to exhibit the F.I.R.S.T. values: Friendliness, Innovation, Respect, Service, and Trust, while adhering to the Kentucky Board of Pharmacy Care Scope of Practice.

Responsibilities

• Take a minimum of 75% technician shift assignment.
• Supervise and coordinate pharmacy technician tasks and assignments.
• Match staffing hours to workload and administer DTO plan.
• Manage the safe pick-up and delivery of dispensed medications.
• Rebill claims that have rejected.
• Train and assess competency of pharmacy associates for compliance packaging and non-sterile compounding.
• Provide orientation and competency assessment for new pharmacy technicians.
• Conduct peer evaluations for pharmacy technicians.
• Draft coaching statements or feedback for technicians under supervision.
• Coordinate care for assisted living facilities for eMARs, new medications, compliance packaging, and billing.
• Evaluate and collect performance improvement data for assigned metrics.
• Report near-miss events or actual medication events in Qstatim.
• Participate on shared governance teams and lead pharmacy technician monthly meetings.
• Perform medication ordering and procurement, including controlled medication ordering, receipt, and distribution.
• Prepare non-sterile compounds and unit dose packaging of liquids and solid dose formulations.
• Collaborate with other healthcare providers and maintain infection control and safety standards.
• Participate in direct patient care as assigned for specific certifications.

Requirements

• High school diploma or GED required.
• Completion of pharmacy technician program required or Associate's degree preferred.
• Two years of experience as a certified pharmacy technician required.
• At least one year of retail pharmacy experience required.
• Current pharmacy technician registration issued by the Kentucky Board of Pharmacy required.
• CPHT credential required.
• Advanced practice level 3 or higher preferred.