Lead Clerk

$17 - $27/Yr

WinCo Foods - Bellingham, WA

Full-time - Entry Level

Bellingham, WA

10,001+ employees

Food and Beverage Retailers

About the position

Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives our customers and employee owners better by offering the lowest possible prices to feed their families. Currently, WinCo is the second largest Employee-Owned company in the United States. With more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP). Our benefits, including top-tier medical plans and tuition support set us apart. In your role, you'll be instrumental in making a real impact in the communities we serve, embodying our purpose every day.

Responsibilities

• Seeks opportunities to welcome, engage, serve and thank customers.
• Provides customer service by performing the duties of a clerk in the designated department (grocery or freight).
• Performs a lead role in customer service which may include handling customer complaints and requests.
• Continuously monitors area activities, including customer traffic flow, coverage of checkout lanes, etc.
• Maintains cleanliness and eye-appeal of work area, storage area, equipment and retail displays according to company policy and legal regulations.
• Ensures the department/area of responsibility is kept clear of excess carts, baskets, garbage, etc.
• Monitors arrivals, breaks, lunches and departures of employees in area of responsibility.
• Assists immediate supervisor as needed or directed.
• Assists clerks by providing direction and leadership, demonstrating and performing clerk responsibilities and assigned tasks.
• May monitor cashier money handling procedures and assists with scan system procedures.
• May fill department racks/shelves, displays, coolers, handle and use cleaning materials, department machines and equipment.
• Maintains a constant awareness of customer and employee safety.
• Stocks and rotates merchandise in any area of the store as needed.
• Performs other duties as assigned or needed.

Requirements

• High School Diploma or equivalent.
• Communicating clearly and professionally, utilizing excellent verbal, written and inter-personal communication skills.
• Providing leadership, exhibiting interpersonal skills by maintaining composure and professionally addressing difficult individuals.
• Applying clear understanding of overall company practices, including in-depth knowledge of policies/procedures.
• Demonstrating initiative and self-direction to perform a variety of simultaneous skills (multi-tasking).
• Conducting visual inspections, reading reports, computer printouts, register and computer screens.
• Perform basic math (add, subtract, multiply and divide) and compute weights and measures.
• Perform primary duties efficiently and accurately with honesty and integrity.

Benefits

• Top-tier medical plans.
• Tuition support.