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LinkedInposted 7 months ago
$189,000 - $287,000/Yr
Full-time • Mid Level
Remote • New York, NY
Resume Match Score

About the position

The Lead Client Solutions Manager for Strategic Accounts at LinkedIn Marketing Solutions is responsible for managing relationships with the company's largest and most complex customers. This role focuses on leveraging expertise in online media and relationship-building skills to provide campaign intelligence and strategic consultation, ultimately driving incremental revenue and ensuring client satisfaction. The position requires a consultative approach to sales, optimizing advertising campaigns, and collaborating with cross-functional teams to meet client goals.

Responsibilities

  • Build trusted relationships with clients providing best-in-class customer experience by proactively identifying and solving customer challenges.
  • Partner with cross-functional teams across Insights, Marketing, Media Operations, etc. to collaborate on campaign activation and drive toward client goals.
  • Be a consultative seller to renew and grow client investments.
  • Proactively analyze and optimize customers' advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are achieved.
  • Consult and own all aspects of the client's media campaigns including targeting, implementation, creative and content quality, optimization, performance, and proving ROI through campaign insights.
  • Apply rigor and use technology to design account plans to meet revenue goals.
  • Support customer communication and education including a best-in-class onboarding experience and ad hoc platform education needs.
  • Drive new product adoption and partner technology integration to enable client success and efficiency.
  • Collaborate with product teams to improve service offerings and campaign management tools and ensure our customer needs are met.

Requirements

  • BA/BS degree or equivalent practical experience
  • 7+ years of experience in paid/digital media sales
  • 5+ years of experience partnering with customers and agencies to plan and execute media campaigns

Nice-to-haves

  • 7+ years of auction based or programmatic campaign management and optimization experience (i.e. Google Adwords, SEO/PPC, ad exchange/trading desks)
  • Demonstrated ability to understand marketing & digital media metrics
  • Ability to conduct regular forecasts and reports
  • Ability to think strategically with a proven track record of achieving results by connecting a customer's pressures with data-driven products and solutions
  • Demonstrated understanding of internet advertising technology and marketing automation
  • Know-how of the digital industry landscape
  • Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
  • Strong executive engagement and stakeholder management skills, ownership of agency and client relationships
  • Ability to build insights backed, narrative to support strategic sales pitches, strong storyteller
  • Ability to work independently and collaborate cross-functionally
  • Demonstrated commitment to understanding and prioritizing the needs of the customer
  • Know-how of sales planning & CRM tools

Benefits

  • Annual performance bonus
  • Stock options
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan with matching contributions
  • Paid time off
  • Flexible work hours
  • Professional development opportunities
  • Employee discounts
  • Wellness programs
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