Lead Communications Specialist

$77,216 - $115,824/Yr

University of Rochester - Rochester, NY

posted 5 months ago

Full-time - Mid Level
Rochester, NY
Educational Services

About the position

The University of Rochester is seeking a strategic and experienced media relations professional to oversee the development and execution of effective media relations efforts that enhance the institution's reputation as a leading research university. This role is pivotal in promoting the University’s name recognition and increasing its national and international awareness. The successful candidate will be responsible for the creation, distribution, and measurement of earned media content to achieve defined communication goals. Collaborating with various content creators throughout the University, the individual will work to maximize the media visibility of research news, institutional stories, leadership profiles, and the scholarly expertise of faculty and staff. Additionally, this position will contribute to issues management and crisis response efforts as needed. In the realm of National Media Relations, the candidate will work closely with the University Communications AVP of PR and URMC Communications stakeholders to provide strategic recommendations and execute proactive media relations efforts that align with the University’s research and institutional awareness goals. This includes leading earned-media outreach to strategically identified print, broadcast, and online media outlets through effective pitching efforts and leveraging professional contacts. Building and nurturing relationships with regional and national news media is essential, as is the proactive promotion of the University’s faculty and staff experts to national media outlets. The role also involves managing an online database to identify opportunities for ongoing expert promotion and advising colleagues on optimizing content for media engagement. The overall media strategy will ensure that all media plans and projects are consistent with the University’s strategic goals, including those supporting community projects, press conferences, and events. The candidate will effectively manage the intake process of local media requests for interviews and information, develop and write a variety of content aimed at external audiences, and establish specific goals and metrics to measure the effectiveness of earned-media activities. In terms of issues management and crisis communications, the candidate will partner with the AVP of PR to develop communication plans and messages addressing urgent or emerging issues that could negatively impact the University’s reputation or operations. This includes providing sound judgment and support for crisis communications responses during and beyond work hours, serving as a deputy spokesperson, and offering guidance to leaders, faculty, and staff on emerging issues. The role also includes leading a media coaching program for academic and administrative leaders, faculty, and staff, providing the latest guidance in preparing for media interactions across various formats. Other duties may include supporting leadership communications by developing talking points, messages, statements, and quotes, contributing well-written content to the University’s Newscenter and newsletters, and facilitating training and developing resources as needed.

Responsibilities

  • Oversee the development of strategic media relations efforts to enhance the University of Rochester's reputation.
  • Create, distribute, and measure earned media content to achieve communication goals.
  • Work with content creators to maximize media visibility of research news and institutional stories.
  • Lead earned-media outreach to identified print, broadcast, and online media outlets.
  • Build and nurture relationships with regional and national news media.
  • Promote faculty and staff experts to national media outlets.
  • Manage an online database for ongoing expert promotion opportunities.
  • Advise colleagues on optimizing content for media engagement.
  • Develop and write content aimed at external audiences.
  • Establish goals and metrics to measure the effectiveness of earned-media activities.
  • Partner with AVP of PR to develop communications plans for urgent issues.
  • Support crisis communications response and serve as a deputy spokesperson.
  • Lead a media coaching program for faculty and staff.
  • Develop talking points, messages, and statements for leadership communications.

Requirements

  • Bachelor's degree in communications, journalism, or related field required.
  • Master's degree preferred.
  • 7 years of relevant experience required.
  • Experience in a strategic communications role with emphasis on national media relations preferred.
  • Media relations experience in a higher education setting preferred.
  • Experience in creating and implementing strategic media relations plans with proven results required.
  • Ability to be responsive to multiple, competing priorities in a fast-paced environment required.
  • Strong written, oral, and interpersonal communications skills required.
  • Comfortable providing guidance to all levels of leadership, faculty, and staff required.
  • Strong attention to detail required.
  • Experience serving in a spokesperson role preferred.

Nice-to-haves

  • Experience in a higher education setting is preferred.
  • Experience in issues management is preferred.

Benefits

  • Competitive salary range of $77,216 - $115,824 annually.
  • Comprehensive health insurance coverage.
  • Retirement savings plan options.
  • Professional development opportunities.
  • Support for work-life balance.
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