Lead Content Writer

$106,100 - $178,200/Yr

AT&T - Dallas, TX

posted about 2 months ago

Full-time - Mid Level
Dallas, TX
Telecommunications

About the position

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won't just imagine the future-you'll create it. The Lead Content Writer is responsible for the creation of written content, content organization, and content management for digital properties across both desktop and mobile applications. With little to no supervision, the Lead Content Writer writes, edits, and enhances content to meet established tone and style standards, and business requirements; develops content strategy, and implements content updating processes. This role originates content for new pages and experiences from templates or other existing pages, interfaces with a multi-functional team, reviews and approves website content to ensure consistent tone of voice and editorial style standards, and serves as a representative to the design community with current and complete rationales, contributing to business case development. The Lead Content Writer collaborates with internal and external team members, representing the content direction on the overall design solution. This position applies expert knowledge, principles, theories, concepts, and writing ability to large and complex project deliverables. While this role may oversee work performed by others to ensure quality, it does not involve direct management of people. The position requires expert-level writing and editing skills, as well as an expert working knowledge of current web content development practices.

Responsibilities

  • Writes, edits, and enhances content to meet established tone and style standards, and business requirements.
  • Develops content strategy and implements content updating processes.
  • Originates content for new pages and experiences from templates or other existing pages.
  • Interfaces with multi-functional team, reviewing and approving website content to ensure consistent tone of voice and editorial style standards.
  • Serves as representative to design community with current and complete rationales, and contributes to business case development.
  • Collaborates with internal and external team members, representing the content direction on the overall design solution.
  • Applies expert knowledge, principles, theories, concepts, and writing ability to large and complex project deliverables.
  • May oversee work performed by others to ensure quality and serves as inspiration to the direction of the unit.

Requirements

  • Preferred Bachelor's degree in English, Journalism, Marketing, Creative Writing or equivalent experience.
  • Intermediate-level, real-world experience in design (5-8 years) with working knowledge of managing projects independently.
  • Requires on-site presence (3-5 days a week) at one of the listed locations.

Benefits

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.
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