Lead Coordinator

Disney - The Woodlands, TX

Full-time - Entry Level

The Woodlands, TX

1,001-5,000 employees

Motion Picture and Sound Recording Industries

About the position

The Lead Coordinator is responsible for the day-to-day management of facilities and operations at The Walt Disney Company, ensuring a clean, safe, and efficient work environment. This role involves supporting various services, including office relocations, tenant services, event support, and vendor management, while maintaining effective communication with business units and adhering to established processes.

Responsibilities

• Provide support for Move and Furniture Services, including office relocations and logistics.
• Manage tenant services such as coffee and water supply.
• Support on-property events and conference room planning.
• Request purchase orders and partner with controls for timely vendor payments.
• Oversee shipping, receiving, and mail services.
• Manage vending machines and café kitchen areas, ensuring cleanliness.
• Liaise with property management and third-party vendors for building needs and repairs.
• Communicate regularly with assigned business unit locations regarding their service needs.
• Travel between Woodlands and San Antonio, TX, as needed.
• Develop cost estimates for project work requests and manage job protocols.
• Use Service Now to track client service tickets and maintain service level agreements (SLAs).
• Represent CRE Client services professionally in all interactions with business unit requestors.
• Work effectively in a team environment, maintaining open communication with management.
• Proactively adhere to scheduling processes and recommend enhancements.
• Document and track feedback from business units for management discussion.
• Participate in additional duties as assigned.

Requirements

• High school diploma or GED.
• 2 years of experience in facilities or operations management.
• Proficiency in Microsoft Office Basic Programs.
• Experience in database management.
• Project management experience.
• Space planning experience.
• Technical aptitude.

Nice-to-haves

• 5 years of experience in facilities or operations management.
• Intermediate or better knowledge of Excel.
• Experience with SAP and Casual Buyer.
• Knowledge of SharePoint.