Lead Customer Engineer & Trainer - HVAC Systems
Gradient•New York, NY
457d•$77,000 - $95,000
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About The Position
The Lead Customer Engineer & Trainer at Gradient is responsible for providing exceptional customer support and technical assistance for HVAC systems, specifically focusing on heat pump technology. This role involves direct interaction with customers in NYC and the Northeast, troubleshooting issues, conducting training, and collaborating with internal teams to enhance product offerings and customer experience. The position emphasizes continuous learning and adaptation to new technologies while contributing to the company's mission of promoting sustainable living.
