Lead Customer Experience

Saks Off 5THChicago, IL
511dOnsite

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About The Position

The Customer Experience Lead at Saks OFF 5TH is responsible for enhancing the customer experience and driving sales within the store. This role involves overseeing the cashiering team, ensuring high service standards, and coaching associates to meet performance indicators. The position requires collaboration with the Assistant Store Director to maintain operational excellence and customer satisfaction during peak traffic periods.

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