Lead Customer Service Associate

$27,040 - $29,120/Yr

Zips Car Wash - Broken Arrow, OK

Full-time - Entry Level

Broken Arrow, OK

Repair and Maintenance

About the position

The Lead Customer Service Associate at Zips Car Wash is responsible for creating a positive and engaging atmosphere for customers while leading a team to deliver exceptional service. This role involves direct interaction with customers, promoting services, and ensuring a high level of customer satisfaction in a fast-paced environment.

Responsibilities

• Welcome and engage with customers in a warm, friendly manner.
• Engage customers while selling and promoting the Unlimited Wash Club.
• Safely and efficiently load every vehicle with clear hand signals and a smile.
• Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests.
• Maintain all aspects of the site to ensure it runs beautifully.
• Perform opening and closing duties for the site.

Requirements

• Must be 18 years of age or older.
• Positive attitude is essential.
• Ability to work flexible hours including weekends and holidays.

Nice-to-haves

• Previous car wash industry experience.
• Previous leadership experience.

Benefits

• Tuition reimbursement
• Competitive hourly pay
• Incentive/commission pay
• DailyPay - get paid daily!
• Flexible scheduling
• Free car washes