Lead Customer Service Associate

$31,200 - $31,200/Yr

Zips Car Wash - Saint Peters, MO

Full-time - Entry Level

Saint Peters, MO

Repair and Maintenance

About the position

The Lead Customer Service Associate at Zips Car Wash is a customer-focused role aimed at creating a positive atmosphere for customers while providing excellent service. This position involves engaging with customers, promoting services, and ensuring a high level of satisfaction during their car wash experience. The role also includes keyholder responsibilities, contributing to the overall success of the site.

Responsibilities

• Welcome and engage with customers in a warm, friendly manner.
• Engage customers while selling and promoting the Unlimited Wash Club.
• Safely and efficiently load every vehicle with clear hand signals and a smile.
• Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests.
• Maintain all aspects of the site to ensure it runs beautifully.
• Perform opening and closing duties for the site.

Requirements

• Must be 18 years of age or older.
• Positive attitude is essential.

Nice-to-haves

• Previous car wash industry experience.
• Previous leadership experience.
• Ability to work flexible hours including weekends and holidays.

Benefits

• Tuition reimbursement
• Competitive hourly pay
• Incentive/commission pay
• DailyPay - get paid daily!
• Flexible scheduling with morning and evening shifts available
• Free car washes