Lead Customer Service Associate

$29,120 - $29,120/Yr

Zips Car Wash - Tulsa, OK

Full-time - Entry Level

Tulsa, OK

Repair and Maintenance

About the position

The Lead Customer Service Associate at Zips Car Wash is a pivotal role focused on creating a positive customer experience while leading a team in a fast-paced environment. This position involves engaging with customers, promoting services, and ensuring operational excellence at the car wash facility. The role offers opportunities for personal growth and rewards for outstanding performance, making it ideal for individuals who enjoy working with people and leading teams.

Responsibilities

• Welcome and engage with customers in a warm, friendly manner.
• Engage customers while selling and promoting the Unlimited Wash Club.
• Safely and efficiently load every vehicle with clear hand signals and a smile.
• Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests.
• Maintain all aspects of the site to ensure it runs beautifully.
• Perform opening and closing duties for the site.

Requirements

• Must be 18 years of age or older.
• Positive attitude is essential.
• Ability to work flexible hours including weekends and holidays.

Nice-to-haves

• Previous car wash industry experience.
• Previous leadership experience.

Benefits

• Tuition reimbursement
• Flexible scheduling; morning and evening shifts available
• DailyPay - get paid daily!
• Free car washes