Zips Car Wash - Wichita, KS

posted about 2 months ago

Full-time - Entry Level
Wichita, KS
Repair and Maintenance

About the position

As a Lead Customer Service Associate at Zips Car Wash, you will play a pivotal role in creating a welcoming and enjoyable environment for our customers. Your primary responsibility will be to engage with customers in a warm and friendly manner, ensuring that they feel valued and appreciated during their visit. You will be responsible for promoting our Unlimited Wash Club, which involves effectively communicating the benefits of our services to customers. This position is not just about washing cars; it's about bringing joy to people's journeys and making a significant impact on their experience at our car wash. In addition to customer engagement, you will also have keyholder responsibilities, which include performing opening and closing duties for the site. This means you will be entrusted with ensuring that the site is ready for service at the start of the day and properly secured at the end of the day. You will be expected to maintain all aspects of the site, ensuring that it runs smoothly and beautifully, which is essential for customer satisfaction. This role offers a unique opportunity to work in a dynamic team environment where competitions and friendships thrive. You will be part of a team that is dedicated to excellence and uplifting each other to be their best. With flexible scheduling options, including morning and evening shifts, you will have the chance to explore your career path while gaining valuable experience in the customer service industry. If you are enthusiastic about helping others and enjoy working in a fast-paced environment, this position is perfect for you!

Responsibilities

  • Welcome and engage with customers in a warm, friendly manner.
  • Engage customers while selling and promoting our Unlimited Wash Club.
  • Safely and efficiently load every vehicle with clear hand signals and a smile.
  • Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests.
  • Maintain all aspects of the site to ensure it runs beautifully.
  • Perform opening and closing duties for the site.

Requirements

  • Must be 18 years of age or older.
  • Positive attitude is essential.
  • Ability to work flexible hours including weekends and holidays.

Nice-to-haves

  • Previous car wash industry experience.
  • Previous leadership experience.

Benefits

  • Tuition reimbursement
  • Competitive hourly pay
  • Incentive/Commission pay
  • DailyPay - Get paid daily!
  • Flexible scheduling; morning & evening shifts available
  • Free car washes
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