Lead Customer Service Representative - National Remote
UnitedHealth Group•Tampa, FL
399d•$40,498 - $79,206•Remote
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About The Position
The Lead Customer Service Representative at UnitedHealth Group is responsible for managing a team that handles customer inquiries and issues, ensuring high-quality service and first call resolution. This role involves leading by example, training team members, and utilizing technology to improve service outcomes. The position is remote, requiring flexibility in work hours, and includes a comprehensive training program.
