Lead Customer Service Representative

Circle K - Fort Myers Beach, FL

Full-time - Entry Level

Fort Myers Beach, FL

Food and Beverage Retailers

About the position

The Lead Customer Service Representative at Circle K is responsible for providing excellent customer service while managing various store operations. This role involves greeting customers, handling transactions, and leading shifts to ensure a high standard of service and store appearance. The position offers opportunities for career advancement in a fast-paced and fun environment.

Responsibilities

• Greet customers and provide excellent customer service.
• Run the register and handle cash transactions.
• Make purchase suggestions to customers.
• Lead shifts and supervise entry-level employees.
• Maintain high standards for store appearance and cleanliness.
• Interact with customers daily and work as part of a team to accomplish daily goals.

Requirements

• High school diploma or GED.
• Retail and customer service experience.
• Entry-level management experience is a plus.
• Ability to sell products and provide excellent customer care.
• Strong communication skills and ability to engage in friendly conversation.

Nice-to-haves

• Sales associate or cashiering experience.
• Motivation to advance in your career.
• Willingness to learn and have fun.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Tuition reimbursement