Lead Customer Service Representative

Circle K - Monroe, NC

Full-time - Entry Level

Monroe, NC

10,001+ employees

Food and Beverage Retailers

About the position

The Lead Customer Service Representative plays a crucial role in ensuring customer satisfaction and operational efficiency at Circle K. This position involves leading shifts, providing excellent customer service, and managing various tasks throughout the store. The role is designed for individuals who thrive in a fast-paced environment and are eager to advance their careers within the company.

Responsibilities

• Greet customers and provide excellent customer service.
• Run the register and handle cashier duties.
• Make purchase suggestions to customers.
• Lead shifts and gain entry-level management experience.
• Maintain high standards for store appearance and cleanliness.
• Work in various areas of the store to assist with daily tasks.
• Interact with customers and work as part of a team.

Requirements

• Retail and customer service experience.
• Entry-level management experience.
• Sales associate or cashiering experience.
• High School Diploma or equivalent.
• Strong communication skills and ability to work in a team.

Nice-to-haves

• Motivation to advance in your career.
• Willingness to learn and have fun.

Benefits

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement
• Paid Comprehensive Training