Lead Customer Service Representative

Circle K - Waxhaw, NC

Full-time - Entry Level

Waxhaw, NC

10,001+ employees

Food and Beverage Retailers

About the position

The Lead Customer Service Representative plays a crucial role in providing excellent customer service while also gaining entry-level management experience. This position involves interacting with customers, managing store operations, and leading a team to ensure a high standard of service and store appearance. The role is designed for individuals who thrive in a fast-paced environment and are eager to advance their careers within the company.

Responsibilities

• Greet customers and provide excellent customer service.
• Run the register and handle cashier duties.
• Make purchase suggestions to customers.
• Lead shifts and supervise entry-level employees.
• Maintain high standards for store appearance and cleanliness.
• Work in various areas of the store to assist with daily tasks.
• Provide regular and predictable onsite attendance.

Requirements

• Retail and customer service experience.
• Entry-level management experience.
• Sales associate or cashiering experience.
• High School Diploma or equivalent.
• Strong communication skills and ability to work as part of a team.
• Ability to think quickly and solve problems.

Nice-to-haves

• Motivation to advance in your career.
• Willingness to learn and have fun.

Benefits

• Medical, Vision, Dental, & Life Insurance
• Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement
• Paid Comprehensive Training