Lead, Data Center Critical Facilities Engineer

JLL - Carrollton, TX

Full-time - Mid Level

Remote - Carrollton, TX

10,001+ employees

Real Estate

About the position

The Lead Operating Engineer is responsible for supervising and directing maintenance staff in a data center or critical facility environment. This role involves ensuring the efficient operation of building systems, overseeing maintenance requests, and implementing preventative maintenance programs. The Lead Operating Engineer also plays a key role in training staff, managing contractors, and maintaining safety and compliance standards while striving for 100% uptime of engineering systems.

Responsibilities

• Supervise and direct maintenance staff on shift and monitor performance of assigned responsibilities.
• Perform and/or direct the performance of all maintenance departmental service requests, ensuring efficient work with minimal disruption.
• Check malfunctioning equipment and determine corrective actions required for restoration.
• Provide training and supervision to expand the capabilities of operations staff.
• Demonstrate proper use and care of tools and instruments, and provide hands-on instruction in maintenance and safety procedures.
• Supervise and implement the preventative maintenance program, scheduling tasks to minimize disruption.
• Order parts and equipment required for repair and maintenance, and maintain inventory.
• Direct the performance of contracted maintenance work, ensuring timely completion and compliance with warranty obligations.
• Maintain, monitor, and perform preventive maintenance on all building systems, including HVAC, plumbing, electrical, and emergency backup systems.
• Record readings and make adjustments to ensure proper operation of equipment.
• Comply with safety policies for hazardous materials storage and disposal, maintaining a clean workplace.
• Prepare and submit purchase-order requests and develop sources for stock materials.
• Oversee the operational management and leadership of the engineering team, ensuring professionalism and client satisfaction.
• Keep records of building rounds, engineering logs, and data sheets.
• Train contractors on building critical functions and ensure compliance with emergency procedures.
• Assist Chief Engineer in implementing Key Performance Indicators (KPIs) and Individual Performance Plans.

Requirements

• Hands-on experience in a data center/critical facility, including UPS Systems, emergency generators, and switch-gear.
• High School diploma or GED equivalent.
• 5+ years of related work experience, including supervisory experience.
• Operating Engineers license (SMA) or equivalent.
• Certification as a Universal Technician for CFC's (or within 90 days of employment).
• Working knowledge of computer applications including Word and Excel.
• Demonstrated verbal/written communication skills.
• Proven record of excellent internal and external customer service.

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Flexible and Remote Work Arrangements may be available