Lead Digital Product Manager (Databases)

Wells Fargo - Charlotte, NC

Full-time

Charlotte, NC

Credit Intermediation and Related Activities

About the position

Wells Fargo is seeking a Lead Digital Product Manager for the Operational Cloud Product, focusing on Database Technologies, to facilitate the adoption of the Azure cloud product within the organization. This role involves engaging with product customers to enable secure, sustainable, and extensible cloud capabilities and products, fostering a product-oriented culture. The Lead Digital Product Manager will support the development of capabilities and collaborate across teams to ensure that the CTO organization delivers a product suite that empowers developers in the enablement of cloud services and strategy. The position requires establishing a product vision and prioritizing features based on business value and needs. Additionally, the manager will assist in communicating business value, defining success metrics, and measuring progress. The capabilities will encompass foundational elements as well as those related to Data, AIML, security, FinOps, and policy management. The role also involves prioritizing customer requests into a product backlog and providing support to customers for adopting the capabilities once they are released. In this role, the Lead Digital Product Manager will leverage domain expertise in large transformations, risk and controls, and Agile methodologies to design and build a portfolio of fit-for-purpose products for the cloud. Responsibilities include creating and communicating an integrated roadmap of requirement products with dependency mapping, articulating the value proposition of the products to various stakeholders through multiple channels (such as PowerPoint, Confluence, and JIRA), defining SLAs, standards, metrics, product offerings, processes, and evaluation criteria for all requirement products, and managing the product budget/P&L. The manager will build a cross-functional product team for the delivery of the agile backlog, prioritize features based on customer requirements, and partner closely with lines of business to translate capability requirements into product features. Furthermore, the role involves creating a product support model integrated with internal support structures, collaborating with Enterprise Architecture to define product architecture, and establishing an intake process for new product requests, feature requests, and updates. Weekly product reviews will be held to assess product performance and explore continuous improvement opportunities. The manager will also define and execute a requirements strategy, ensuring a consistent approach for all requirements products while partnering with Line of Business Engagement leads to assist application teams in migrating applications to the cloud.

Responsibilities

• Leverage domain expertise in large transformations, Risk and controls, Agile, to design and build a portfolio of fit-for-purpose Products for the Cloud
• Create and communicate an integrated roadmap of requirement products with dependency mapping
• Communicate value proposition of the products to various stakeholders using multiple channels (powerpoints, confluence, JIRA)
• Define SLAs, standards, metrics, product offering, processes, and evaluation criteria for all requirement products
• Define and manage product budget/P&L
• Build cross-functional product team for delivery of agile backlog
• Prioritize features for products based on customer requirements
• Partner closely with lines of business to understand and translate capability requirements into product features
• Create a product support model that is integrated with internal support constructs
• Partner with Enterprise Architecture to define product architecture
• Define an intake process for new product requests, feature requests, and updates
• Hold weekly product reviews to dive deep on product performance and explore ways for continuous improvement
• Define and deliver requirements strategy & execution
• Ensure a consistent approach for all requirements products and partner with Line of Business Engagement leads to help application teams migrate applications to Cloud

Requirements

• 4+ years of experience in Product Management, Program Transformation or Stakeholder management or equivalent experience
• 2+ years of experience with Jira management, software development life cycle and agile development methodologies
• 2+ years of Powerpoint experience in pulling together executive level communication
• 2+ Years of Confluence experience

Nice-to-haves

• Experience with Cloud database technologies and solutions (including data migration utilities from on-prem to cloud)
• Experience in Cloud implementations with one or more of the following platforms - Azure, AWS, Google
• Knowledge of Cloud native architecture, Cloud tooling, DevOps and latest trends and practices
• Certification in Google Cloud, Azure Cloud or AWS
• Experience managing all technology development efforts of a major line of business
• Ability to effectively partner and influence at the senior executive level
• Significant experience leading complex technology initiatives in a large and dynamic segment of a financial services organization
• Demonstrated vendor negotiation and partnership skills along with experience working with technology offshore vendor relationships
• Demonstrated prior experiences in effective engagement with senior executives and external regulators
• Ability to effectively drive and lead change in an organization with Wells Fargo's size, scale and complexity
• Ability to develop technology strategy, operating model & roadmaps with clear objectives and aligned with business, enterprise and technology strategies
• Proven experience as a highly effective leader with credibility from demonstrating strong business and technology acumen
• Highly effective decision-making/critical thinking/problem solving skills with a collaborative and results-oriented leadership style
• Demonstrated ability to consult with key business partners and translate complex, technical concepts so that they are clearly understood along with the ability to effectively partner and influence at the senior executive level
• Demonstrated ability to communicate and partner effectively with regulators
• Demonstrated experience motivating and influencing groups or individuals across organizational boundaries to gain trust and confidence to make timely decisions
• Proven experience in establishing a vision, developing the strategy to support the vision, gaining consensus across key functional leadership through effective communication, and driving action towards the vision through the effective management of goals and objectives
• Excellent communication (oral and written) with ability to communicate at multiple levels ranging from technologists to senior managers and executive leadership