Wells Fargo - Charlotte, NC
posted 2 months ago
We are seeking a Lead Digital Product Manager as part of Strategy, Digital & Innovation. This lead will be responsible for managing the overall strategy of the Device Trust Capability as part of an Authentication capability. The role entails building out the priorities for the evolution and optimization of the Device Trust capability for the 6 quarter roadmap. Works daily with Product Owners and stakeholders within the fraud, model governance, data science and control areas. As part of a regulated industry, this individual will be responsible to ensure that all controls are updated appropriately as the service evolves. Reporting and monitoring of the capabilities performance is required daily to ensure efficacy of the solution remains in line with expectations. The Product Lead will work closely with the L3 Product Lead and the Team of Teams Lead to ensure that all cross impacted and dependent stakeholders are well coordinated. Working with an architecture to ensure capability design conforms to the technical modernization patterns and that analytics is providing persistent data for analysis purposes. The product manager will also work with the Product Owner to help determine prioritization of the work to align with features on the roadmap. We are looking for a seasoned Agile practitioner with experience in working with AI and vendor solutions. Device Trust leverages AI and device intelligence and remains a key capability that enables verification of the user and the device at the start of any digital banking session. The outputs of the service provide the bank with the ability to mitigate fraud and help protect customers' money with low friction in the customer experience.