Wells Fargo - Concord, CA
posted about 2 months ago
At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. The Strategy, Digital and Innovation (SDI) team forges the strategic direction of Wells Fargo, provides and manages our digital foundation and common capabilities, and transforms our business models to meet evolving customer needs and grow the company. The investments we are making will help the company create innovative digital banking experiences, and make it easier for customers to achieve their financial goals. Wells Fargo is seeking a Lead Digital Product Manager to join the Small Business Digital team within SDI. This individual will help drive the evolution and implementation of key digital capabilities that will transform the small business digital experience for our Small Business Lending products. In this role, you will collaborate with our Product Management leaders & line of business (LOB) partners to lead scrum teams to deliver the best digital customer experience for our Small Business customers. This individual must be a strong team player with exceptional interpersonal and communications skills, who thrives as an independent contributor, yet is able to leverage leadership acumen to build credibility and direct matrixed resources in a fast-paced and constantly evolving environment. In this role, you will lead a team responsible for building and executing on the strategy to increase client digital engagement and satisfaction in support of Small Business priority to digitize our lending business. This includes partnering with numerous small business stakeholders, CSBB technology, and WF enterprise partners to enable small business customers to digitally apply for various lending products. You will act as a key participant in large-scale planning, review and analyze complex digital strategy for product/functionality/experience area, and influence digital strategy for the business line requiring in-depth evaluation of multiple factors including intangibles or unprecedented factors. You will make decisions in digital strategy for product/functionality/experience area requiring strong understanding of the business, policies, procedures, and/or compliance requirements. Additionally, you will lead a broad team of digital professionals to meet deliverables and drive new initiatives, strategically collaborate and consult with peers, colleagues, and mid-level to senior managers to resolve issues and achieve goals. You will also partner with other Product Managers and the project team to refine the business requirements and assist in building and prioritizing the product backlog, manage, refine, and prioritize the scrum's backlog, and develop acceptance criteria for user stories based on the product requirements to ensure successful delivery.