Lead Engineering Project/Program Manager (RapidScale)

$106,700 - $177,900/Yr

Cox Communications - Atlanta, GA

Full-time - Mid Level

Atlanta, GA

10,001+ employees

Broadcasting and Content Providers

About the position

The Public Cloud Project & Program Manager will lead large-scale technology and business transformation initiatives for customers, focusing on complex migrations and business transformation projects. This role involves gathering objectives from clients and ensuring successful engagement through effective communication and teamwork, ultimately driving customer satisfaction.

Responsibilities

• Project & Program Management of RapidScale larger or strategic customer engagements
• Independently plan and execute projects with customers and internal teams
• Manage and develop strategic client relationships as a trusted advisor
• Provide consultative guidance to clients regarding strategy and achievement of desired outcomes
• Lead cross-functional teams in delivering cloud solutions for clients
• Develop and maintain understanding of cloud technology to steer clients and direct internal teams
• Management of and reporting to project stakeholders
• Risk, assumption, dependency, issue, change, account and escalation management
• Participate in the Project Management Community at RapidScale
• Lead client and internal team meetings with thorough documentation and follow-up
• Implement process improvement for clients and RapidScale
• Manage cross-departmental efforts to further project or customer needs
• Assist with training of new hires on the Client Project Delivery Team

Requirements

• Bachelor's degree in a relevant field or equivalent experience
• 6 years' experience as a Project Manager, Program Manager, or Management Consultant
• Strong knowledge of delivery, relationship management, and risk identification
• Ability to thrive under pressure in a fast-moving environment
• Self-awareness and focus on personal development
• Experience leading cross-functional teams delivering technical solutions
• Knowledge of Enterprise IT, Software Development, and Web-Based Infrastructure
• Desire and ability to quickly learn new technical knowledge
• Strong organizational skills and ability to work independently
• Detail-oriented with excellent follow-through skills
• Positive attitude and strong work ethic
• Proven ability to create and improve processes while training others

Benefits

• Flexible vacation policy
• Seven paid holidays
• Up to 160 hours of paid wellness annually
• Bereavement leave
• Time off to vote
• Jury duty leave
• Volunteer time off
• Military leave
• Parental leave
• COVID-19 vaccination leave