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Lead Fiber I&R Technician
$52,000 - $60,320/Yr
Prime Fiber - Naples, FL
posted about 2 months ago
Full-time - Mid Level
Naples, FL
About the position
As a Lead Fiber I&R Technician, you will be responsible for managing and executing fiber optic installations and network projects. This role involves installation, testing, and troubleshooting of fiber optic systems to ensure optimal connectivity for residential customers. You will also guide and mentor other technicians while ensuring compliance with industry standards and safety regulations.
Responsibilities
- Install, splice, terminate, and test fiber optic cables to ensure optimal network performance.
- Install FTTH products including ONT's, Wireless Gateways, and Wireless Network Extenders.
- Troubleshoot and identify signal degradation, fiber cuts, or equipment failures within customers' homes and outside plant.
- Utilize telecommunication tools such as light meters, fusion splicers, and OTDR to complete installations and repairs.
- Conduct field service for network installation, maintenance, and troubleshooting.
- Support customer escalations including advanced installations, troubleshooting, and damage claims.
- Provide on-site support for commissioning network equipment, troubleshooting/clearing alarms, and resolving transport connectivity issues.
- Participate in after-hours and weekend on-call shifts as required.
Requirements
- Valid Driver's license with a clean driving history.
- High School Diploma or Equivalent.
- Minimum of 5 years' experience in FTTH cabling, splicing, and network installation and maintenance.
- Knowledge of fiber optic splicing, testing tools & equipment, and industry standards.
- Strong organizational skills and excellent communication abilities.
- Ability to work independently under minimal supervision.
- Exceptional work ethic and customer-focused attitude.
Nice-to-haves
- Experience with advanced installations and troubleshooting.
- Familiarity with telecommunication tools and equipment.
Benefits
- Competitive hourly wage of $25 - $29.
- Full-time employment with extended hours and weekend availability.
