Lead General Clerk (NTE 1 YR, MBE up to 3 YRS)

$44,808 - $58,252/Yr

United States Department of the Treasury - Kansas City, MO

Part-time,Full-time - Entry Level

Onsite - Kansas City, MO

Executive, Legislative, and Other General Government Support

About the position

The Lead General Clerk position at the Department of the Treasury involves overseeing administrative and clerical work processes within the Taxpayer Services Division. The role includes distributing workloads, ensuring timely completion of tasks, and providing on-the-job training to new employees. This position is critical in maintaining workflow efficiency and supporting the operational needs of the service centers.

Responsibilities

• Distributes and balances the workload among employees according to established workflow or job specialization.
• Assures timely accomplishment of the assigned workload and ensures each employee has enough work to keep busy.
• Keeps in touch with the status and progress of work, making adjustments as necessary according to established priorities.
• Estimates and reports on expected time of completion of work and maintains records of work accomplishments and time expended.
• Instructs employees in specific tasks and job techniques, providing written instructions and reference materials.
• Gives on-the-job training to new employees in accordance with established procedures and practices.

Requirements

• One year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service.
• Experience with administrative and clerical work processes, procedures, and relevant rules and regulations specific to the position.
• Knowledge of organizational functions, terminology, quality assurance techniques, and reporting requirements sufficient to coordinate the flow of work.

Nice-to-haves

• Experience in a supervisory role or leading a team in a clerical environment.
• Familiarity with IRS policies and procedures.

Benefits

• Access to a range of federal employee benefits including health insurance, retirement plans, and paid leave.