Disability Solutions - Hartford, CT
posted 4 months ago
Together we fight for everyone's opportunity for a better financial future. We will do this together - with customers, partners, and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough; we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued, and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients, and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage - Apply Now! Get to Know the Opportunity: Voya is seeking a highly motivated and skilled Software Development Consultant / Genesys SME to join our dynamic team. As a Software Development Consultant / Genesys SME, you will be responsible for ensuring proper coordination of software application design, development, testing, quality assurance, configuration, installation, and support to ensure smooth, stable, and timely implementation of work requests and issue resolution. You will work closely with our experienced development team, contributing to the overall success of our solutions. The Software Development Consultant / Genesys SME supports the Application Maintenance IT Manager and Director and is accountable for the tactical Application Maintenance delivery for the Digital portfolio. Application Maintenance delivery includes Technical Risk Management, Incident, Problem & Change Management oversight and performance management, Process Management, and Vendor Management. You will guide Application Systems solutions design through the life cycle of a set of work and partner with teams supporting Application Development and Application Maintenance such as Quality Assurance, Release Management, and Shared Services in order to maintain a stable portfolio and support model. Please Note: Work location for this role is FLEXIBLE! This position allows 100% remote work from home or allows work to be performed in any of our major office locations with a hybrid schedule.