Lead, Ground Operations

$45,760 - $45,760/Yr

Veho Tech - Atlanta, GA

Full-time - Entry Level

Atlanta, GA

Support Activities for Transportation

About the position

As a Ground Operations Lead at Veho, you will play a pivotal role in ensuring the smooth operation of our logistics activities. You will be at the forefront of daily interactions with cross-functional teams, orchestrating efforts to maintain safety standards while achieving operational excellence. Your leadership will be crucial in guiding a shared shift to guarantee successful launches and sorts, in collaboration with both the Veho team and our valued driver partners. This position requires thriving in a fast-paced environment that demands quick thinking and physical agility, embracing the challenge of physically tasking work with enthusiasm and resilience. You will quickly navigate technology platforms to manage operational changes, re-routes, and other logistical challenges with ease and efficiency. Assessing operational needs swiftly and working cross-functionally to orchestrate seamless operations will be key, prioritizing safety and driving success. Additionally, you will operate a forklift and potentially a box truck with skill and precision, ensuring the safe and efficient movement of goods and materials as needed. Executing with a focus on customer service, you will provide high levels of support and assistance to our crowd-sourced driver partners and internal teams. Strong communication skills will be essential to effectively lead a shift, as well as the physical readiness to stand for extended periods, move boxes up and down, bend, and frequently lift objects weighing up to 50 lbs.

Responsibilities

• Thrive in a fast-paced environment that demands quick thinking and physical agility.
• Quickly navigate technology platforms to manage operational changes, re-routes, and other logistical challenges.
• Assess operational needs swiftly and work cross-functionally to orchestrate seamless operations, prioritizing safety and driving success.
• Operate a forklift and potentially a box truck with skill and precision, ensuring the safe and efficient movement of goods and materials.
• Execute with a focus on customer service, providing high levels of support and assistance to our crowd-sourced driver partners and internal teams.
• Demonstrate strong communication skills to effectively lead a shift.
• Stand for extended periods, move boxes up and down, bend, and frequently lift objects weighing up to 50 lbs.

Requirements

• At least 1 year of previous experience in logistics, operations management, or a related field is preferred.
• Owns a modern smartphone and can navigate apps on a smartphone daily.
• Forklift certification and/or experience operating box trucks is preferred.
• Proficiency in technology platforms and tools relevant to logistics operations.
• Strong problem-solving skills and the ability to thrive in a fast-paced, physically demanding environment.
• Commitment to delivering exceptional experiences to team members and driver partners.
• Ability to pass a comprehensive background check.
• Willingness to work flexible hours, including nights, holidays, and weekends, as required by operational needs.

Nice-to-haves

• Forklift certification and/or experience operating box trucks is preferred.

Benefits

• Competitive equity package
• Comprehensive medical coverage
• Dental coverage
• Vision coverage
• 401k
• Generous PTO for full-time roles.