Wells Fargo - Minneapolis, MN

posted 3 months ago

Full-time - Mid Level
Minneapolis, MN
Credit Intermediation and Related Activities

About the position

Wells Fargo is seeking a Lead HR Product Analyst, HR Systems (Lead Business Execution Consultant) to join the growing Human Resources (HR) Transformation & Products Team. This role presents an exciting opportunity within our HR Governance and Employee Relations Product Organization to help lead and establish a world-class HR Employee Relations/Labor Relations Services Team, delivering a new experience through process and technology. The Lead HR Product Analyst will be responsible for delivering compelling and integrated HR technology solutions while ensuring alignment with HR Product and Portfolio Management standards and best practices. The ideal candidate for this position is a hands-on, proven contributor with strong leadership, communication, and problem-solving skills. They should possess knowledge of the project tasks required to deliver solutions leveraging both in-house and SAAS-based applications, such as ServiceNow HRSD and Workday. Candidates must demonstrate a proven ability to work collaboratively with cross-functional teams, including partners from COE business partners, HR, Legal, Technology, and Risk, and possess strong interpersonal skills. In this role, you will evolve the HR Portfolio and roadmap in partnership with Product leadership, HRIS, HR business owners, and other stakeholders across the business. You will work closely with business partners to evaluate business requirements, plan projects, and participate in efficient development, delivery, and deployments. Additionally, you will function as the highest-level internal consultant within technology and business groups by building and/or re-engineering HR technical and business processes and tools for greater efficiencies with significant impact to the business. You will lead the planning, support, and execution of user acceptance cycles, including identifying and documenting all relevant test scenarios and test cases. Producing effective documentation to capture and communicate business processes and requirements will be essential, including business process flow diagrams, data flow diagrams, data definition documents, decision trees, logic diagrams, requirements documents, and user experience flows. You will also influence, guide, and lead less experienced Strategy and Execution staff within the group, facilitating workshops and discussions to effectively gather requirements and achieve a detailed understanding of client objectives and desired outcomes. Your responsibilities will include driving requirements, incorporating product expertise and industry knowledge to discover and validate what has real value to the business, and partnering with client areas to execute planning, conducting, and directing the analysis of overly complex business problems to be solved with automated systems. You will manage multiple stakeholder groups, including global business teams, risk management, compliance, legal, and data privacy, while owning and executing on system administration for Workday/ServiceNow, including configuration, business processes, security & compliance, notifications, auditing, and data quality management. You will also drive and maintain capability-specific, vendor-led releases and system enhancements, including the configuration and development of new features, deploying enhancements, and creating and executing test plans, user acceptance, and regression testing. Additionally, you will assist in decomposing epics into effective user stories, maintain task status in JIRA or similar Agile management tools, and work with user groups to resolve questions, assess user needs, and recommend changes. Ensuring cross-functional dependencies are articulated, managed, and addressed to execute projects with quality and on-time will be crucial. Finally, you will contribute to delivering solutions that are long-term, large scale, and require consideration of global market dynamics, trends, regulatory impact, and risk management.

Responsibilities

  • Evolve the HR Portfolio and roadmap in partnership with Product leadership, HRIS, and HR business owners.
  • Evaluate business requirements, plan projects, and participate in efficient development, delivery, and deployments.
  • Build and/or re-engineer HR technical and business processes and tools for greater efficiencies.
  • Lead the planning, support, and execution of user acceptance cycles, including identifying and documenting test scenarios and test cases.
  • Produce effective documentation to capture and communicate business processes and requirements.
  • Influence, guide, and lead less experienced Strategy and Execution staff within the group.
  • Facilitate workshops and discussions to gather requirements and understand client objectives.
  • Drive requirements, incorporating product expertise and industry knowledge.
  • Partner with client areas to analyze complex business problems to be solved with automated systems.
  • Manage multiple stakeholder groups including global business teams, risk management, compliance, legal, and data privacy.
  • Own and execute on system administration for Workday/ServiceNow, including configuration and data quality management.
  • Drive and maintain capability-specific, vendor-led releases and system enhancements.
  • Assist in decomposing epics into effective user stories.
  • Maintain task status in JIRA or similar Agile management tool.
  • Work with user groups to resolve questions and assess user needs.
  • Ensure cross-functional dependencies are articulated and managed to execute projects with quality.

Requirements

  • 5+ years of Business Execution, Implementation, or Strategic Planning experience.
  • 4+ years of HR Systems analyst experience (e.g., Workday, ServiceNow HRSD, Peoplesoft, SAP, Oracle).
  • 4+ years of analyst experience configuring and supporting HR systems, preferably Workday HCM/ServiceNow HRSD.
  • 1+ years of analyst experience with ServiceNow HR Service Delivery application (HRSD).
  • 1+ years of experience with Workday and ServiceNow integrations.
  • Experience with ServiceNow reporting and dashboards.
  • Experience operating in an Agile environment.
  • Experience leading and facilitating workshops and discussions to meet client objectives.
  • Experience driving the requirements process with both technical and business partners.
  • Experience interpreting business and technical needs and translating them into user stories.
  • Experience managing complex technology projects and presenting to multiple levels of management.
  • Knowledge of HR business processes.
  • Excellent verbal, written and interpersonal communication skills.
  • Strong organizational, multi-tasking and prioritization skills.

Nice-to-haves

  • Experience in a global environment with multiple integrations.
  • Ability to operate as part of cross-functional work streams to execute projects with quality and on-time.

Benefits

  • Hybrid work schedule
  • Competitive salary
  • Comprehensive health benefits
  • 401(k) plan with company match
  • Employee stock purchase plan
  • Paid time off and holidays
  • Professional development opportunities
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