Lead HR Product Analyst, HR Systems

$96,600 - $171,800/Yr

Wells Fargo - Charlotte, NC

Full-time - Mid Level

Charlotte, NC

Credit Intermediation and Related Activities

About the position

Wells Fargo is seeking a Lead HR Product Analyst to join the HR Transformation & Products Team. This role focuses on leading the establishment of a world-class HR Employee Relations/Labor Relations Services Team, delivering integrated HR technology solutions, and ensuring alignment with HR Product and Portfolio Management standards. The ideal candidate will possess strong leadership, communication, and problem-solving skills, with experience in both in-house and SAAS-based applications like ServiceNow HRSD and Workday.

Responsibilities

• Evolve the HR Portfolio and roadmap in partnership with Product leadership and stakeholders.
• Evaluate business requirements, plan projects, and participate in development and delivery.
• Build and re-engineer HR technical and business processes for greater efficiencies.
• Lead user acceptance cycles, identifying and documenting test scenarios and cases.
• Produce documentation to capture and communicate business processes and requirements.
• Guide and lead less experienced Strategy and Execution staff.
• Facilitate workshops to gather requirements and understand client objectives.
• Drive requirements with product expertise to validate business value.
• Manage multiple stakeholder groups including global teams and compliance.
• Execute system administration for Workday/ServiceNow, including configuration and data quality management.
• Drive vendor-led releases and system enhancements, including testing and deployment.
• Assist in decomposing epics into effective user stories.
• Maintain task status in JIRA or similar Agile management tool.
• Resolve user questions and recommend changes based on needs.
• Ensure cross-functional dependencies are managed for project execution.
• Contribute to long-term, large-scale solutions considering global dynamics.

Requirements

• 5+ years of Business Execution, Implementation, or Strategic Planning experience.
• 4+ years of HR Systems experience (Workday) in a global environment.
• 4+ years of analyst experience configuring and supporting HR systems.
• Experience with Unionized Worker Workday Foundation and related functionality.
• Experience leading workshops to meet client objectives.
• Experience driving the requirements process with technical and business partners.
• Ability to interpret business and technical needs into user stories.
• Experience managing complex technology projects and presenting to management.
• 1+ years of experience with Workday and ServiceNow integrations.
• Knowledge of HR business processes and Agile methodologies.
• Excellent verbal, written, and interpersonal communication skills.
• Strong organizational, multi-tasking, and prioritization skills.

Nice-to-haves

• Experience operating in an Agile environment.
• Ability to work under pressure in a dynamic environment.

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement