Lead, Information Security Awareness and Education

Ispace - Los Angeles, CA

Full-time - Mid Level

Los Angeles, CA

Professional, Scientific, and Technical Services

About the position

The Lead, Information Security Awareness and Education position is a hands-on leadership role within the Information Risk Management (IRM) group, focused on developing and executing strategies for the Information Security Training and Awareness Program. This role involves creating and delivering training materials through various channels to enhance employee awareness of security policies and practices, ensuring clear communication and measurable outcomes. The successful candidate will collaborate with various teams to align awareness initiatives with high-risk activities, contributing to a secure and compliant organizational environment.

Responsibilities

• Lead an information security awareness program that effectively engages employees resulting in measurable improvements in behavior
• Partner with key teams such as Service Desk, HR Learning, Privacy and Compliance, to develop training to support the security awareness and data protection efforts
• Proactively identify current security events, determine applicability to client, and develop appropriate communications
• In collaboration with other IRM team members, create and distribute training or awareness communication for IRM programs
• Effectively communicate client policies and standards to the Tech team and broader Agency and cross-functional stakeholders
• Develop and implement real-time awareness capabilities triggered at the point of risky behaviors identified in incident response or other technology workflows
• In coordination with client Tech functional owners and the user community, provide solutions to reduce risk of sensitive information workflows and develop risk mitigations and training plans
• Plan and administer information security and privacy training through online learning management systems and in-person methods
• Prepare and deliver targeted awareness campaigns (cybersecurity month, phishing simulations, security newsletter)
• Develop and maintain metrics measuring the results of individual campaigns and overall program effectiveness
• Play an active role in client's security incident response efforts, working to identify and mitigate information security threats

Requirements

• Minimum 8 years of Information Security experience with a Bachelor's Degree
• Minimum 3 years experience in a Security Awareness function
• Experience in a leadership or managerial position is required
• Ability to communicate complex messages in a clear and concise manner with stakeholders at all levels
• Excellent organizational skills and ability to communicate with internal/external entities and executives
• Effective leadership skills with demonstrated ability to coordinate people and teams to project/activity completion
• Ability to work in a team environment sharing responsibilities
• Ability to work in a flexible environment where requirements and procedures continuously evolve
• Experience with contractual and regulatory standards such as PCI, GDPR
• Certification in information security (CISSP, CISM, GIAC, or equivalent) preferred
• A capable professional writer, able to research and prepare high quality, clearly written awareness, and training materials
• Proactive and self-motivated, taking the lead on security awareness and training activities

Nice-to-haves

• Marketing or Communications experience a plus