Lead Internal Communications Manager

Full-time - Mid Level

Remote - Oklahoma City, OK

Telecommunications

About the position

The Lead Internal Communications Manager at Lumen is responsible for developing and implementing effective internal communication strategies that align with the company's goals and culture. This role requires a strong writer and communicator who can engage diverse audiences within the organization and support leadership in conveying their messages. The position is remote and open to candidates across the U.S.

Responsibilities

• Develop and implement internal communication strategies that align with company goals.
• Create and distribute high-quality content including newsletters, articles, and presentations.
• Support leadership in developing communication strategies and materials.
• Plan and execute initiatives to enhance employee engagement.
• Establish feedback mechanisms to assess communication effectiveness.
• Coordinate and support internal events such as town halls and employee meetings.
• Ensure brand consistency in all internal communications.
• Track and report on the effectiveness of internal communication efforts.

Requirements

• Bachelor's degree in Communications, Journalism, Public Relations, or a related field.
• 4-6 years of experience in internal communications or a similar role.
• Exceptional writing, editing, and proofreading skills.
• Proven experience working with senior leaders and managing executive communications.
• Strong project management skills with the ability to manage multiple priorities and deadlines.
• Excellent interpersonal and communication skills.
• Creative thinker with the ability to develop innovative communication solutions.
• Proficiency in Microsoft Office Suite and familiarity with communication tools.

Nice-to-haves

• Experience with graphic design and video production.
• Knowledge of digital communication tools and platforms.
• Experience in change management communications.

Benefits

• Health insurance
• Life insurance
• Voluntary lifestyle benefits
• Short-term incentives or sales compensation
• Long-term incentives for Director and VP positions