Smith & Nephew - Memphis, TN
posted 3 months ago
The Lead IT Business Analyst at Smith & Nephew, Inc. in Memphis, TN, plays a crucial role in collaborating with functional leaders and product owners to define, justify, and deliver IT services that align with the company's strategic goals. This position requires a deep understanding of industry trends and best practices to provide expert advice and recommendations that will enhance the operational capabilities of Global Operations. The Lead IT Business Analyst will contribute to the development of roadmaps that address both long-term and short-term capability needs, ensuring that the IT services provided are effective and efficient. In this role, the analyst will conduct thorough analyses of business or systems processes to identify areas for improvement, calculating cost and benefit data to support decision-making. They will be responsible for documenting testable business requirements and liaising with customers, end users, and the Information Technology team to ensure that all requirements are accurately captured and addressed. The position demands a proactive approach to problem-solving and a commitment to delivering high-quality results that meet the needs of the organization. The ideal candidate will possess a strong background in Enterprise Resource Planning (ERP) systems, particularly Oracle and SAP, and will have experience in Global Supply Chain, Order Management, or Finance. They will also be skilled in analytics, capable of providing process flow documentation, metrics, and standard operating procedures for ERP workstreams. This role offers the flexibility of 100% telecommuting, with a willingness to travel up to 10% for workshops and site visits.