Lead Line Cook

American Cruise Lines - Davenport, IA

Full-time - Entry Level

Davenport, IA

Scenic and Sightseeing Transportation

About the position

The Lead Line Cook at American Cruise Lines plays a crucial role in delivering exceptional dining experiences on board the cruise ships. This position involves overseeing food production for all meal services, ensuring adherence to food safety standards, and managing inventory while minimizing waste. The Lead Line Cook works closely with the Executive Chef and Sous Chef to prepare high-quality meals using fresh, regional ingredients, while also supervising galley stewards and maintaining a clean and organized kitchen environment.

Responsibilities

• Commitment to controlling inventory and minimizing food waste by utilizing standardized recipes.
• Ensures all special requests and allergies are acknowledged, prepared, and served accordingly.
• Adheres to the strict food safety and sanitation policies within the galley.
• Provides gracious hospitality to the guests and crew alike while being safe, courteous, professional, and efficient.
• Adheres to all American Cruise Lines' Chefs Manual standards and procedures.
• Anticipates the needs of both guests and crew.
• Assists in the production and service of all Crew meals.
• Responsible for food safety, galley cleanliness, daily galley audits and logs which includes the completion of daily temperature log, refrigerator and freezer temperature logs, and cooling logs.
• Responds quickly to guest requests and ensures follow-through of service delivery.
• Assists with breakfast, lunch, cocktail hour, and dinner preparation, as well as any special onboard events.
• Works closely with the Executive Chef/Sous Chef to ensure that the guests and crew receive the highest quality of food with proper presentation and timeliness.
• Assists the Sous Chef with ensuring Galley Steward timecards are submitted and correct.
• Follows approved menus, standardized recipes, and food sanitation standards.
• Works with the Executive Chef/Sous Chef to ensure food and hotel supplies are ordered and received in a timely manner.
• Assists in orchestration of proper storage of deliveries in appropriate areas of the galley.
• Complies with FDA logs completed on a daily, weekly, and monthly basis with the Sous Chef.
• Creates positive crew experiences and a healthy work environment.
• Maintains sanitation and cleanliness standards of the galley, storage rooms, and galley crew rooms.
• Responsible for supervising and assisting the Galley Stewards with the Sous Chef to ensure various tasks throughout the day are taken care of by the Galley Stewards.
• Communication with all coworkers is imperative to all meal services.

Requirements

• Must be able to work around 14 hours per day.
• Preferred Associate's Degree in Culinary Arts or Hotel & Restaurant Management.
• Minimum 4 years' experience at a full-service restaurant, hotel, resort, or cruise ship.
• Must have Line experience with breakfast, lunch, dinner, and buffets.
• Strong organizational skills and excellent verbal and written communication skills (English).
• Available to travel and work a flexible schedule including long days for extended periods of time.
• Must be able to lift at least 50 lbs. without struggle.
• US Coast Guard regulated pre-employment drug test.
• Ability to manage a team of three galley stewards during daily ware washing operations as well as effectively lead, direct, teach and guide the team.

Nice-to-haves

• ServSafe certified.
• Transportation Worker Identification Credential (TWIC)

Benefits

• Accommodations and meals are provided onboard.
• Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.