Lead Load Planner (Billing and Account Receivable)

Penske Automotive Group - Reading, PA

Full-time

Reading, PA

Truck Transportation

About the position

Penske Logistics is seeking a Lead Load Planner to join our dynamic team in either Reading, PA or Duluth, GA. This role is ideal for a self-motivated individual with strong analytical skills and a keen attention to detail, who thrives in a customer-centric environment. The Lead Load Planner will be responsible for coordinating all processes related to billing, aging receivables collections, load planning, and freight movement. This position plays a critical role in ensuring that our operations run smoothly and efficiently, contributing to the overall success of the DCC Backhaul team. In this position, you will support the DCC Backhaul team by managing all billing and invoicing functions, as well as overseeing the aging receivables processes. You will be tasked with collecting Proof of Delivery (POD) from operations and drivers, conducting monthly audits to ensure alignment between reported numbers and billing submissions, and collaborating with backhaul customers to identify root causes for delayed payments. Additionally, you will work closely with the Penske Cash Applications team to track payments related to open loads, utilizing Penske systems to research check payment information and payment application history. The Lead Load Planner will also be responsible for creating and implementing process improvements for invoicing and aging receivables, running metrics to manage process controls, and supporting critical load tracking and tracing functions. You will assist the DCC Backhaul team with load building and planning, and take on other projects and tasks as assigned by your manager. Staying current on industry trends and customer needs will be essential to your success in this role.

Responsibilities

• Support DCC Backhaul team by owning and managing all billing/invoicing and aging receivables functions and processes
• Support DCC Backhaul team with POD collection from operations and drivers
• Conduct monthly audits to ensure alignment between numbers being reported to leadership and billing submission
• Work with backhaul customers to identify root causes for delayed payments
• Collaborate with Penske Cash Applications team to identify how to payments to open loads
• Utilize Penske systems to research check payment information and payment application history
• Create and implement invoicing and aging receivables process improvements
• Run metrics and measures to manage process controls
• Support DCC backhaul team with critical load track and trace functions
• Support DCC backhaul team with load building and load planning
• Other projects and tasks as assigned by manager
• Stay current on the customer's industry

Requirements

• Bachelor's degree strongly preferred (Bachelor's degree in Supply Chain Management / Logistics in lieu of industry experience is preferred)
• Experience with Billing and Accounts Receivable
• Above average to strong Excel Skills
• Good Organizational Skills
• Experience with invoicing and payment collections preferred
• Transportation Management experience preferred
• Previous Load Planning experience preferred
• Candidate should possess problem solving skills and ability to communicate solutions
• Ability to work with team and support team needs
• Ability to prioritize customer and business needs and drive customer delight
• Excellent communication, organizational & PC skills (including Microsoft Office products)
• Attention to detail & accuracy
• Ability to learn quickly and multi-task
• Sense of urgency & ability to understand customer requirements
• Regular, predictable, full attendance is an essential function of the job

Nice-to-haves

• Experience with invoicing and payment collections
• Transportation Management experience
• Previous Load Planning experience