Lead Load Planner (Supply Chain/Logistics)

Penske Automotive Group - Birmingham, AL

Full-time - Entry Level

Birmingham, AL

1,001-5,000 employees

Truck Transportation

About the position

Penske Logistics is seeking a Lead Load Planner to join their team, focusing on load planning and freight movement. This role is ideal for a self-motivated individual with strong analytical skills and attention to detail, who thrives in a customer-centric environment. The Lead Load Planner will coordinate processes related to load planning and ensure effective communication with customers and team members.

Responsibilities

• Support supervisor on process management activities and customer communication
• Indirect team management responsibilities delegated by Supervisor or Account manager
• Shift management responsibilities for a single customer or across customers
• Travel to Penske or customer on-site locations as required
• Run metrics and measures to manage process controls
• Train the team on load planning activities and update SOP periodically
• Plan and optimize shipments into loads using Penske's Transportation Management System
• Tender freight requirements to 3rd Party Carriers
• Maintain Transportation Management systems
• Respond to internal and external customer inquiries
• Act as first/second level escalation for customer inquiries
• Work with Operations Managers to ensure customer expectations are met
• Complete other projects and tasks as assigned by supervisor
• Stay current on the customer's industry

Requirements

• Bachelor's degree strongly preferred (Bachelor's degree in Supply Chain Management / Logistics in lieu of industry experience is preferred)
• Experience in Logistics Services including warehouse, distribution, or supply chain management is preferred
• Transportation Management experience preferred
• Previous Load Planning experience preferred
• Problem solving skills and ability to communicate solutions
• Ability to work with team and support team needs
• Ability to prioritize customer and business needs and drive customer delight
• Excellent communication, organizational & PC skills (including Microsoft Office products)
• Attention to detail & accuracy
• Ability to learn quickly and multi-task
• Sense of urgency & ability to understand customer requirements
• Ability to work First, Second and Third Shift as needed
• Flexibility with scheduling required