Lead Mail Handler (Agency Only)

Central Connecticut State University • New Britain, CT

403d

About The Position

The Lead Mail Handler at Central Connecticut State University is responsible for overseeing the operations of the Mail Room, ensuring efficient processing of mail and packages for the campus community. This role includes managing student workers, handling financial aspects of mailing, and providing excellent customer service. The position requires coordination of workflow, scheduling, and maintaining procedures to support the high volume of mail processed daily.

Requirements

• Three years of experience in a mail service or postal operation
• Knowledge of U.S. Postal Service regulations, rates, and classes of mail
• Interpersonal skills
• Oral and written communication skills
• Ability to coordinate mail service operations
• Mechanical ability
• Supervisory ability

Nice To Haves

• Mail handler experience in a higher education setting
• Familiarity with locker systems for package pick up
• Experience with weekly and monthly postage budget reconciliation

Responsibilities

• Ensure continuity of Mail Room operations
• Oversee student workers in two mail room locations
• Schedule operations for both mail room locations
• Handle financial aspects of the mailing process
• Sort incoming mail for resident students
• Provide support to the campus community
• Plan mail service unit workflow and determine priorities
• Establish and maintain mail service unit procedures
• Conduct staff training and performance evaluations
• Act as liaison with operating units and outside officials
• Prepare reports and correspondence
• Operate and adjust postage metering machines
• Perform minor repairs and set up equipment
• Participate in the operation of mail service including pick-up and delivery of mail
• Maintain and order supplies

Benefits

• Industry leading health including medical and dental coverage
• Extensive pension plan and supplemental retirement offerings
• Paid time off including 13 holidays per calendar year
• Professional growth and development opportunities
• Tuition reimbursement for classified employees up to 75% of the cost for tuition, books, and related fees
• Scholarships available for classified employees and their dependent children after four years of service
• Culture that encourages work/life balance and employee assistance program
• Eligible for Public Service Loan Forgiveness after 10 years of service

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: No Education Listed